Terms & Conditions

Who you are booking with

Tours, transfers and transportation advertised on this website are arranged by Sameh, a local tourism service provider based in Luxor, Egypt.

Enquiries and confirmation

Submitting the booking form is a request, not a confirmed booking. A trip is confirmed only once we reply to you directly and agree the service, date and price.

Prices

No prices are published on this website. Every price is quoted individually for the service, destination, date and number of travellers you ask about, and is confirmed in writing before the trip.

Changes and cancellations

Plans can change. Tell us as early as you can if your dates, pickup point or group size change, and we will do our best to adjust. The cancellation terms that apply to your trip are the ones agreed with you in writing when it is confirmed.

Your responsibilities

Please give accurate contact and pickup details, be ready at the agreed time, and carry any travel documents your trip requires. Site entry tickets and other charges are included only where the written confirmation says so.

Things outside our control

Occasionally a site closes, a road is blocked, weather turns or a flight moves. Where that happens we will offer a sensible alternative or reschedule.

Travel insurance

We strongly recommend arranging your own travel insurance before you travel.

Getting in touch

Questions about these terms, or about a trip already arranged, are best sent on WhatsApp using the number on this page.